Shipping policy

📦 SHIPPING POLICY – AYOVYA
Last Updated: March 2026

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SHIPPING COVERAGE

We currently deliver across India only.
International shipping is not available at this time.

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ORDER PROCESSING

All orders are processed within 1–2 working days after confirmation.

- Orders are processed Monday to Saturday
- Orders placed on Sundays or public holidays will be processed on the next working day

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DELIVERY TIME

Once shipped, estimated delivery time is:

- 4–8 working days depending on your location
- Remote or rural areas may take slightly longer

Note:
Delivery timelines are estimates and may vary due to external factors.

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SHIPPING CHARGES

- Free shipping may be available on prepaid orders (if applicable)
- Shipping charges (if any) are clearly shown at checkout before placing your order

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SHIPPING PARTNERS

We work with reliable courier partners across India to ensure smooth delivery.

The courier partner is selected based on your location and fastest available service.

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ORDER TRACKING

Once your order is shipped, you will receive:

- Tracking details via Email / SMS / WhatsApp
- A tracking link to monitor your shipment

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CASH ON DELIVERY (COD)

COD is available in most locations (subject to serviceability).

- Any applicable COD charges will be shown at checkout
- Orders may require confirmation before dispatch

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DELIVERY ATTEMPTS

Courier partners may attempt delivery multiple times.

If delivery fails due to:
- Incorrect address
- Unavailability of recipient
- Refusal to accept order

The order may be returned to us. Reshipping charges may apply.

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SHIPPING ADDRESS

Please ensure your address is:

- Complete and accurate
- Includes correct PIN code and contact number

We are not responsible for delays caused by incorrect details provided by the customer.

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DELAYS

While we aim for timely delivery, delays may occur due to:

- Courier partner issues
- Weather conditions
- Public holidays
- Unforeseen circumstances beyond our control

If your order is significantly delayed, contact us and we will assist you.

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LOST OR DAMAGED SHIPMENTS

If your order is lost or arrives damaged:

- Contact us within 48 hours of delivery
- Share relevant details, images, or video

We will assist with a resolution as per our Return & Refund Policy.

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UNDELIVERABLE ORDERS

If an order is returned to us:

- We will notify you
- You may choose reshipping (charges may apply)
- Or request a refund as per policy

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For any shipping-related queries:

Email: support@ayovya.com
Phone/WhatsApp: +91 9201844711
Support Hours: Monday to Saturday, 10 AM to 6 PM
Address: Scheme No. 51, 695, Indore, MP 452006, India

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We are committed to delivering your orders safely and efficiently.